Find answers to frequently asked questions and get support
CARFAX is a vehicle history reporting service that provides detailed information about used cars based on their VIN number. We compile data from thousands of sources including DMVs, insurance companies, auto auctions, and service facilities.
Simply enter a vehicle's VIN or license plate number, and we'll generate a comprehensive report showing the vehicle's history including accidents, service records, ownership history, and more.
Our reports include accident history, service records, previous owners, title information, mileage validation, recall information, and any reported damage or repairs.
CARFAX reports are based on information reported to us. While we strive for accuracy, we recommend using the report as one tool in your vehicle evaluation process.
A single CARFAX report costs $39.99. We also offer packages of 5 reports for $59.99 and unlimited reports for 60 days at $54.99, providing better value for multiple vehicle searches.
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Yes, we offer a buyback guarantee. If you're not satisfied with your report, contact us within 30 days for a full refund. Some conditions may apply.
Yes, we offer special pricing for dealers, lenders, and businesses that need multiple reports. Contact our sales team for custom pricing based on your volume needs.
A VIN is a 17-character code found on your vehicle's dashboard, driver's side door, or registration. Each character represents specific information about the vehicle's manufacturer, model, year, and features.
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Contact SupportA single CARFAX report costs €39.99. We also offer package deals: 3 reports for €49.99 (€16.66 per report) and 5 reports for €74.99 (€14.99 per report). Business packages are available with significant discounts for bulk purchases.
Our reports include accident history, service records, previous owners, mileage verification, title information, and any reported damage. We gather data from thousands of sources across Europe and North America.
Reports are generated instantly once payment is processed. You'll receive immediate online access and a PDF copy via email within minutes of purchase.
We work with thousands of reliable data sources and verify information quality before making it available. While we strive for accuracy, we cannot guarantee error-free reports due to the nature of data collection. If you have concerns about your report, please contact our customer service team.